Much of the work that will be undertaken as part of any mass serialization
project will be ‘cutting-edge and innovative. Such work can and will
generate serious interest throughout the industry both internal
(other departments, divisions, plants) and external (customers, competitors, media, influencers) and as such will need to be handled with care.

Much of the work on pilot and Trials such as the Irish Blood and EU Bridge
as well as MEDITRAQ was managed by members of the MENTOR team and
again this expertise can be made available as part of any on-going contracts.

One other crucial factor from an internal point of view and for training and
record purposes is to undertake regular communication updates
(video, interviews, documentation) of what happened at each stage and
record successes as well as problems and issues that will need to
be identified and possibly remedied for the future.

Material collected can be used to support commercial, training and information provision across the organisation and be used by representatives to deliver
the corporate ‘message’ at internal and external meetings, conferences,
seminars and workshops.

It will be important to learn from the experiences that implementing a mass serialisation solution for track & trace will offer. Gathering information and
data, learning from experiences may be vital to future success. This will
have both internal and external benefits, reduce costs, reduce wastage
reduce duplication of effort.

Our communication service also extends to education & training in the form of
master classes, expert lectures and education modules.